State Farm® Insurance Agent Brian Gross
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Hilary Guthmiller
October 18, 2024
"Brian is an absolutely fantastic Agent! I’ve had a policy with him for State Farm for years and have strongly recommended him to my friends and family. He will go above and beyond to meet your insurance needs!"
"Hilary- thank you so much! We truly appreciate and enjoy working with you! And thank you for referring us!"
Patricia Klaumann
October 15, 2024
"I have had a great experience with State Farm. Brian along with Margaret always take the time to answer all our questions. Margaret is awesome and easy to work with. She worked very hard to get the kind of insurance we needed. They are very much appreciated! Thank you!"
"Thank you, Patricia! We are honored to be helping you two."
Lloyd campbell
September 24, 2024
"I have had really good experiences with State Farm I always deal with Margaret she always very kind and polite she is willing to go the extra mile to make sure I understand and get the results I’m happy with."
"That is great to her, Lloyd! We appreciate your business and enjoy working with you"
Mitchell Markley
August 30, 2024
"Great customer service and are always willing to help"
"Great to hear that Mitchell. We appreciate your business!"
Kurt Meyer
August 22, 2024
"Shelby Belmore was very professional in providing my vehicle insurance policy."
"Kurt, thank you very much for your review and we appreciate your business! "
Erich J. “Fise” Fiser
August 18, 2024
"🫤👎🏽"
"Erich I am very sorry that you had this experience. We truly wish you all the best. Take care"
Alissa Derby
July 10, 2024
"So glad I decided to give Brian a call! He was very thoughtful and made sure I understood everything we went over. He also got to know me briefly and it was a very easy conversation! He definitely made me feel that I was valued and taken care of! Don’t hesitate to reach out!"
"Thank you so much for the kind note, Alissa. We are excited to be working with you!"
Scott Hansen
July 9, 2024
"I have been with Brian's team for a little over 2 years now and they are amazing. Always willing to help and go above and beyond to assist their customers. Carrie Hansen is absolutely amazing to work with and great when you have any questions on claims."
"Thank you very much for your note, Scott. Carrie does do a tremendous job!"
carmen thorne
July 3, 2024
"We are at least a second-generation State Farm Family. Personally, been with them for 40 years and been through 3 maybe 4 agents who have retired or moved on! State Farm has always "had our back" and when I hear of other people's struggles with different companies, I am thankful for those who take care of us! Most recently, Margaret was instrumental in helping with an issue and although it took some time to rectify - I received word that it has indeed been corrected. As long as we continue to get great service at affordable prices, we are here to stay!"
"Carmen - thank you! We really appreciate your business and will work our tails off to make sure you are taken care of!"
Shelby Belmore
June 27, 2024
"Brian and his team have been wonderful to work with. I highly recommend meeting with Brian to discuss life insurance and retirement planning options. He has helped our family and has educated us through making financial decisions."
"Thank you, Shelby! We appreciate your business very much!"
Ashley Snook
June 27, 2024
"Brian is very helpful, honest and always takes the time to explain things."
"Thank you, Ashley! It is a pleasure to work with you!"
Stephanie Jacobson
June 27, 2024
"I was dreading shopping around for a new insurance company after the company we had used for years switched to providing only professional liability insurance. Margaret made everything so easy! She made sure we understood everything about our insurance coverage and answered all our questions. She is so knowledgeable, and it puts my mind at ease knowing she is only a phone call away is anything happens!"
"Thank you Stephanie. We really do appreciate your business!"
Kelly Snook
June 26, 2024
"Explains everything in detail. Finds the best options available for me and my family. Always gets back to me when I have a question."
"Thank you so much for the kind words! We really enjoy working with you and look forward to doing that for years to come!"
Erin Shannon
June 24, 2024
"Brian’s office is great. They are always very helpful and kind. Would definitely recommend to anyone!"
"Erin- great to hear! We appreciate your business very much and look forward to continuing to serve you in the future!"
BJ Burrows
May 30, 2024
"Brian and staff are excellent to work with. I had Brian look over our entire portfolio and was shocked to see how much I saved across the board. Not only the savings, but the customer experience is top notch! I will be referring many people to Brian and his excellent staff!"
"Thank you, BJ. We truly enjoy working with you! "
Matt Winters
May 17, 2024
"Have been with Brian and his staff for almost three years now and they have always been extremely professional and helpful. They are always willing to go the extra mile to get the answers we need for personal and business usage. 10 out of 10 would recommend anytime!"
"Matt- we sure enjoy working with you and hope to for years to come!"
Heaven Winscot
May 17, 2024
"Being 22 years old I have a lot of questions about insurance! Carrie Hansen was the lovely woman helping me. She answered all my questions with ease and was so sweet and caring! Highly recommend going to this team for all of your insurance needs!"
"Heaven- thank you so much for sharing your experience and look forward to working with you!"
Brandon James
May 8, 2024
"State farm insurance is great, just use a different agent. Brian can't keep appointments he set up with you. His office will ghost you when it's brought up. He also will sign you up for tons of junk mail just to make a quick buck. This guy just wants your money he doesn't really want to help you. USE a DIFFERENT AGENT..."
"Brandon, I apologize you had the experience and explained to you what happened, which I am very sorry for, This is definitely not typical. Again, I am sorry and sincerely do wish you all the best. "
Daniel Leu
December 27, 2023
"Great, affordable insurance from a knowledgeable and friendly staff! Dacey has been an amazing agent. She helped me find the right kind of coverage that I needed from an insurance policy that I could afford. I highly recommend Dacey and the rest of the Brian Gross - State Farm family!"
"Thank you, Daniel! We really appreciate your business and enjoy working with you!"
Alicia Collicott
December 14, 2023
"State Farm has been extremely pleasant to work with! Dacey went above and beyond to help transfer and bundle my insurance plans!"
"Alicia - thank you so much for your note! We appreciate and enjoy working with you!"
Livvy Vanderhaar
December 12, 2023
"Great customer service! They care about their clients!"
"Thank you for your note! We appreciate your business!"
Frankie Winters
December 12, 2023
"Great customer service and their staff are great!!! Absolutely love them in this office!!!"
"Frankie, thank you so much! We really enjoy and appreciate the opportunity to work with you!"
favesis37
December 12, 2023
"Very helpful with meeting my I dusnce needs"
"We sure appreciate your business!! Thank you!"
Tom Day
October 24, 2023
"A number of issues came up after adding a vehicle, dropping a vehicle, adding a new driver, etc. Unfortunately, we did not get everything correct at first, but my agent was there 100% to make it right. I'm glad I was not dealing with a robot."
"Tom- we are glad to be working with you, and so happy that we were able to get this resolved.. We will not rest until things are fixed, as that is what we are here for. Thank you for the note and review!"
Jamie Krauss
October 23, 2023
"Awesome customer experience with State Farm. I've been a customer for 23 years."
"Thank you, Jamie! We really appreciate your business and enjoy working with you!"