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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Hilary Guthmiller

Hilary Guthmiller

October 18, 2024

5  out of  5
rating by Hilary Guthmiller
"Brian is an absolutely fantastic Agent! I’ve had a policy with him for State Farm for years and have strongly recommended him to my friends and family. He will go above and beyond to meet your insurance needs!"
We responded:
"Hilary- thank you so much! We truly appreciate and enjoy working with you! And thank you for referring us!"
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Patricia Klaumann

October 15, 2024

5  out of  5
rating by Patricia Klaumann
"I have had a great experience with State Farm. Brian along with Margaret always take the time to answer all our questions. Margaret is awesome and easy to work with. She worked very hard to get the kind of insurance we needed. They are very much appreciated! Thank you!"
We responded:
"Thank you, Patricia! We are honored to be helping you two."
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Lloyd campbell

September 24, 2024

5  out of  5
rating by Lloyd campbell
"I have had really good experiences with State Farm I always deal with Margaret she always very kind and polite she is willing to go the extra mile to make sure I understand and get the results I’m happy with."
We responded:
"That is great to her, Lloyd! We appreciate your business and enjoy working with you"
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Mitchell Markley

August 30, 2024

5  out of  5
rating by Mitchell Markley
"Great customer service and are always willing to help"
We responded:
"Great to hear that Mitchell. We appreciate your business!"
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Kurt Meyer

August 22, 2024

5  out of  5
rating by Kurt Meyer
"Shelby Belmore was very professional in providing my vehicle insurance policy."
We responded:
"Kurt, thank you very much for your review and we appreciate your business! "
Profile photo of Erich J. “Fise” Fiser

Erich J. “Fise” Fiser

August 18, 2024

1  out of  5
rating by Erich J. “Fise” Fiser
"🫤👎🏽"
We responded:
"Erich I am very sorry that you had this experience. We truly wish you all the best. Take care"
Profile photo of Alissa Derby

Alissa Derby

July 10, 2024

5  out of  5
rating by Alissa Derby
"So glad I decided to give Brian a call! He was very thoughtful and made sure I understood everything we went over. He also got to know me briefly and it was a very easy conversation! He definitely made me feel that I was valued and taken care of! Don’t hesitate to reach out!"
We responded:
"Thank you so much for the kind note, Alissa. We are excited to be working with you!"
Profile photo of Scott Hansen

Scott Hansen

July 9, 2024

5  out of  5
rating by Scott Hansen
"I have been with Brian's team for a little over 2 years now and they are amazing. Always willing to help and go above and beyond to assist their customers. Carrie Hansen is absolutely amazing to work with and great when you have any questions on claims."
We responded:
"Thank you very much for your note, Scott. Carrie does do a tremendous job!"
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carmen thorne

July 3, 2024

5  out of  5
rating by carmen thorne
"We are at least a second-generation State Farm Family. Personally, been with them for 40 years and been through 3 maybe 4 agents who have retired or moved on! State Farm has always "had our back" and when I hear of other people's struggles with different companies, I am thankful for those who take care of us! Most recently, Margaret was instrumental in helping with an issue and although it took some time to rectify - I received word that it has indeed been corrected. As long as we continue to get great service at affordable prices, we are here to stay!"
We responded:
"Carmen - thank you! We really appreciate your business and will work our tails off to make sure you are taken care of!"
Profile photo of Shelby Belmore

Shelby Belmore

June 27, 2024

5  out of  5
rating by Shelby Belmore
"Brian and his team have been wonderful to work with. I highly recommend meeting with Brian to discuss life insurance and retirement planning options. He has helped our family and has educated us through making financial decisions."
We responded:
"Thank you, Shelby! We appreciate your business very much!"
Profile photo of Ashley Snook

Ashley Snook

June 27, 2024

5  out of  5
rating by Ashley Snook
"Brian is very helpful, honest and always takes the time to explain things."
We responded:
"Thank you, Ashley! It is a pleasure to work with you!"
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Stephanie Jacobson

June 27, 2024

5  out of  5
rating by Stephanie Jacobson
"I was dreading shopping around for a new insurance company after the company we had used for years switched to providing only professional liability insurance. Margaret made everything so easy! She made sure we understood everything about our insurance coverage and answered all our questions. She is so knowledgeable, and it puts my mind at ease knowing she is only a phone call away is anything happens!"
We responded:
"Thank you Stephanie. We really do appreciate your business!"
Profile photo of Kelly Snook

Kelly Snook

June 26, 2024

5  out of  5
rating by Kelly Snook
"Explains everything in detail. Finds the best options available for me and my family. Always gets back to me when I have a question."
We responded:
"Thank you so much for the kind words! We really enjoy working with you and look forward to doing that for years to come!"
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Erin Shannon

June 24, 2024

5  out of  5
rating by Erin Shannon
"Brian’s office is great. They are always very helpful and kind. Would definitely recommend to anyone!"
We responded:
"Erin- great to hear! We appreciate your business very much and look forward to continuing to serve you in the future!"
Profile photo of BJ Burrows

BJ Burrows

May 30, 2024

5  out of  5
rating by BJ Burrows
"Brian and staff are excellent to work with. I had Brian look over our entire portfolio and was shocked to see how much I saved across the board. Not only the savings, but the customer experience is top notch! I will be referring many people to Brian and his excellent staff!"
We responded:
"Thank you, BJ. We truly enjoy working with you! "
Profile photo of Matt Winters

Matt Winters

May 17, 2024

5  out of  5
rating by Matt Winters
"Have been with Brian and his staff for almost three years now and they have always been extremely professional and helpful. They are always willing to go the extra mile to get the answers we need for personal and business usage. 10 out of 10 would recommend anytime!"
We responded:
"Matt- we sure enjoy working with you and hope to for years to come!"
Profile photo of Heaven Winscot

Heaven Winscot

May 17, 2024

5  out of  5
rating by Heaven Winscot
"Being 22 years old I have a lot of questions about insurance! Carrie Hansen was the lovely woman helping me. She answered all my questions with ease and was so sweet and caring! Highly recommend going to this team for all of your insurance needs!"
We responded:
"Heaven- thank you so much for sharing your experience and look forward to working with you!"
Profile photo of Brandon James

Brandon James

May 8, 2024

2  out of  5
rating by Brandon James
"State farm insurance is great, just use a different agent. Brian can't keep appointments he set up with you. His office will ghost you when it's brought up. He also will sign you up for tons of junk mail just to make a quick buck. This guy just wants your money he doesn't really want to help you. USE a DIFFERENT AGENT..."
We responded:
"Brandon, I apologize you had the experience and explained to you what happened, which I am very sorry for, This is definitely not typical. Again, I am sorry and sincerely do wish you all the best. "
Profile photo of Daniel Leu

Daniel Leu

December 27, 2023

5  out of  5
rating by Daniel Leu
"Great, affordable insurance from a knowledgeable and friendly staff! Dacey has been an amazing agent. She helped me find the right kind of coverage that I needed from an insurance policy that I could afford. I highly recommend Dacey and the rest of the Brian Gross - State Farm family!"
We responded:
"Thank you, Daniel! We really appreciate your business and enjoy working with you!"
Profile photo of Alicia Collicott

Alicia Collicott

December 14, 2023

5  out of  5
rating by Alicia Collicott
"State Farm has been extremely pleasant to work with! Dacey went above and beyond to help transfer and bundle my insurance plans!"
We responded:
"Alicia - thank you so much for your note! We appreciate and enjoy working with you!"
Profile photo of Livvy Vanderhaar

Livvy Vanderhaar

December 12, 2023

5  out of  5
rating by Livvy Vanderhaar
"Great customer service! They care about their clients!"
We responded:
"Thank you for your note! We appreciate your business!"
Profile photo of Frankie Winters

Frankie Winters

December 12, 2023

5  out of  5
rating by Frankie Winters
"Great customer service and their staff are great!!! Absolutely love them in this office!!!"
We responded:
"Frankie, thank you so much! We really enjoy and appreciate the opportunity to work with you!"
Profile photo of favesis37

favesis37

December 12, 2023

5  out of  5
rating by favesis37
"Very helpful with meeting my I dusnce needs"
We responded:
"We sure appreciate your business!! Thank you!"
Profile photo of Tom Day

Tom Day

October 24, 2023

5  out of  5
rating by Tom Day
"A number of issues came up after adding a vehicle, dropping a vehicle, adding a new driver, etc. Unfortunately, we did not get everything correct at first, but my agent was there 100% to make it right. I'm glad I was not dealing with a robot."
We responded:
"Tom- we are glad to be working with you, and so happy that we were able to get this resolved.. We will not rest until things are fixed, as that is what we are here for. Thank you for the note and review!"
Profile photo of Jamie Krauss

Jamie Krauss

October 23, 2023

5  out of  5
rating by Jamie Krauss
"Awesome customer experience with State Farm. I've been a customer for 23 years."
We responded:
"Thank you, Jamie! We really appreciate your business and enjoy working with you!"