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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Donna Zima

Donna Zima

August 16, 2025

5  out of  5
rating by Donna Zima
"I received a referral of Brian Gross when I mentioned wanting Stare Farm for car insurance at the dealership. Mr. Gross has made it very easy for me to get the coverage that I want for auto and home rental. Quality and efficiency. I am very happy."
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jim clark

August 15, 2025

5  out of  5
rating by jim clark
"Everyone is so friendly and helpful. Margaet is the best, she is always willing to help me with my questions and concerns."
We responded:
"Jim, thank you very much for your review. Yes, I feel I am blessed to have a great team! We appreciate your business very much!"
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Dawn Hall

August 13, 2025

5  out of  5
rating by Dawn Hall
"Shelby was great to work with!! Thank you!!"
We responded:
"Dawn- thank you so much for your kind words! We are so happy ot have Shebly on our team and as a manager. We appreciate your business!!"
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Kayleigh Chilton

August 8, 2025

5  out of  5
rating by Kayleigh Chilton
"The staff at Brian Gross State Farm is absolutely amazing. They are patient, easy to work with, informative, and extremely helpful! 10/10 would recommend them when looking for an agent!"
We responded:
"Thank you for your review, Kayleigh. We really enjoy working with you and look forward to helping you for years to come!"
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Crystal Cordoni

July 31, 2025

5  out of  5
rating by Crystal Cordoni
"Shelby is absolutely wonderful, very friendly, she is very knowledgeable and so helpful, she was great to work with and didn’t waste any time. Was able to get cars and house all covered in under an hour. I highly recommend."
We responded:
"Thank you, Crystal! We are excited to be working with you!"
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Tammy Shaffer

June 30, 2025

5  out of  5
rating by Tammy Shaffer
"After having a bad experience with my insurance company I switched to State Farm and Vicki was the person that answered the phone Thankfully! I needed a lot of different policies and it was fairly complicated and I was told by another company that they "were really busy and would get back to me" and they never did! Vicki, on the other hand, jumped right in and had my 6 vehicles insured that day! She also helped with a builders risk policy and my farm/ranch policy among others and she is so awesome to work with! She KNOWS her stuff! I would highly recommend this agency and especially Vicki Moses!"
We responded:
"Tammy- Thank you for choosing to work with us! Vicki will take great care of you!"
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Tracy Zeorian

June 30, 2025

5  out of  5
rating by Tracy Zeorian
"Shelby is the BEST! I called the office looking for a little bit of help. Instead, she went above and beyond! If customer service is what you’re looking for, this office is A++!"
We responded:
"Tracy- thank you very much for the kind words! We appreciate working with you! "
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Bruce Kreutzer

June 26, 2025

5  out of  5
rating by Bruce Kreutzer
"Always quick to return calls and provide feedback. Margaret a Vicki are great to work with. Great price on the corvette insurance."
We responded:
"Thanks for the review, Bruce! It is a pleasure working with you. "
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Kara Hindman

June 26, 2025

5  out of  5
rating by Kara Hindman
"Great customer service!"
We responded:
"Thank you very much for your review and note. We appreciate the opportunity to help you. We also want to thank you so much for your service to our community. We couldn't do our jobs without heroes like you!!"
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Megan Pietro

June 9, 2025

5  out of  5
rating by Megan Pietro
"Brian has been wonderful to work with! He always responds to us in a short amount of time and is always kind and considerate."
We responded:
"Megan, thank you so much for your kind words! We are honored to be assisting you with your insurance needs!"
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Steve McWha

May 29, 2025

5  out of  5
rating by Steve McWha
"Talked with Margaret today. She is always friendly and answered all my questions."
We responded:
"Thank you Steve! We enjoy and appreciate you as a customer!"
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Gretchen Machacek

May 26, 2025

5  out of  5
rating by Gretchen Machacek
"I have been so pleased to work with Brian Gross’ office. They listen to me, help me figure out what kind of insurance is the best for my family, and they have become more than my insurance company- they have become a friend. ❤️"
We responded:
"Gretchen - thank you so much for your kind words! We think the world of you and glad to serve you."
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Brandon Damme

May 21, 2025

5  out of  5
rating by Brandon Damme
"Brian and his team have always gone above and beyond to get us the best rates and coverage for our business and personal insurance needs. He's very personable and down to earth yet professional. I'd recommend him to anyone looking for a new agent or if you're looking for better options."
We responded:
"Thank you so much for this great review. It means a lot to me. We truly enjoy working for you and Tara!"
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John McCord

May 16, 2025

5  out of  5
rating by John McCord
"Very friendly and professional to work with. Shelby really made me feel as she cares about your needs without pressureing me to buy."
We responded:
"Thank you for the kind words, John, about Shelby. We are honored to be assisting you with your insurance!"
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Colton J Black

May 3, 2025

5  out of  5
rating by Colton J Black
"Taught me wonderful information about my Auto Insurance and very polite when talking on the phone. I recommended them to anyone who wants Auto Insurance."
We responded:
"Colton- Thank you very much for your review and note. We appreciate the opportunity to work with you! "
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Erin Lutz

April 28, 2025

5  out of  5
rating by Erin Lutz
"Brian and Margaret were extremely helpful and efficient in providing guidance as my Mom moved out of state. They helped us navigate the transfer of some policies to a State Farm agent in MN while keeping others in NE for property there. We are so grateful for their good care!"
We responded:
"Thank you Erin! We loved working with your Mom and hope she is doing well! We'll still have the farmland policy. Thanks for the kind words!"
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Mary Crook

April 10, 2025

5  out of  5
rating by Mary Crook
"Thanks Shelby for your help! We appreciate you all. Thanks Mary C"
We responded:
"Thank you, Mary, for your kind words!! We enjoy working with you guys!"
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Craig Johring

March 25, 2025

5  out of  5
rating by Craig Johring
"Always the most amazing service and help when needed."
We responded:
"Thank you, Craig, for your review! We sure enjoy working with you!"
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Debbi Stander

March 14, 2025

5  out of  5
rating by Debbi Stander
"Vicki is back and she is efficient, friendly and awesome. She knows every answer I need."
We responded:
"Hi Debbi! Thanks so much for your review and comments on Vicki! We really appreciate your business!!"
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Baylee Beckmann

January 17, 2025

5  out of  5
rating by Baylee Beckmann
"Stephanie was such a pleasure to work with! Went over coverages thoroughly so they were easy for me to understand, and made sure I had exactly what I needed! Thanks so much!"
We responded:
"Thank you Baylee!"
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Jimmy Kazalski

January 9, 2025

5  out of  5
rating by Jimmy Kazalski
"Brian Gross and the staff have always provided me with top-notch customer service. Whenever I need an issue taken care of they are always willing to go above and beyond to solve the issue."
We responded:
"Hi Jimmy. Thank you so much for your review! We really appreciate and enjoy working with you"
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Stephanie Jordan

January 8, 2025

5  out of  5
rating by Stephanie Jordan
"I had an outstanding experience with Shelby. She was knowledgeable, attentive, and addressed all my questions and concerns. Her professionalism and patience made the entire process seamless and stress-free."
We responded:
"Thank you Stephanie! We really appreciate your feedback!!"
Profile photo of Caleb and Jenna Hunton

Caleb and Jenna Hunton

January 8, 2025

5  out of  5
rating by Caleb and Jenna Hunton
"Shelby is the best! Very knowledgeable and made me and my wife feel very comfortable with going to her and State Farm!"
We responded:
"We appreciate your review and are here for you should you need anything!"
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Hilary Guthmiller

October 18, 2024

5  out of  5
rating by Hilary Guthmiller
"Brian is an absolutely fantastic Agent! I’ve had a policy with him for State Farm for years and have strongly recommended him to my friends and family. He will go above and beyond to meet your insurance needs!"
We responded:
"Hilary- thank you so much! We truly appreciate and enjoy working with you! And thank you for referring us!"
Profile photo of Patricia Klaumann

Patricia Klaumann

October 15, 2024

5  out of  5
rating by Patricia Klaumann
"I have had a great experience with State Farm. Brian along with Margaret always take the time to answer all our questions. Margaret is awesome and easy to work with. She worked very hard to get the kind of insurance we needed. They are very much appreciated! Thank you!"
We responded:
"Thank you, Patricia! We are honored to be helping you two."