State Farm® Insurance Agent Brian Gross

"So glad I decided to give Brian a call! He was very thoughtful and made sure I understood everything we went over. He also got to know me briefly and it was a very easy conversation! He definitely made me feel that I was valued and taken care of! Don’t hesitate to reach out!"

"We are at least a second-generation State Farm Family. Personally, been with them for 40 years and been through 3 maybe 4 agents who have retired or moved on! State Farm has always "had our back" and when I hear of other people's struggles with different companies, I am thankful for those who take care of us! Most recently, Margaret was instrumental in helping with an issue and although it took some time to rectify - I received word that it has indeed been corrected. As long as we continue to get great service at affordable prices, we are here to stay!"

"I was dreading shopping around for a new insurance company after the company we had used for years switched to providing only professional liability insurance. Margaret made everything so easy! She made sure we understood everything about our insurance coverage and answered all our questions. She is so knowledgeable, and it puts my mind at ease knowing she is only a phone call away is anything happens!"

"Brian and staff are excellent to work with. I had Brian look over our entire portfolio and was shocked to see how much I saved across the board. Not only the savings, but the customer experience is top notch! I will be referring many people to Brian and his excellent staff!"

"State farm insurance is great, just use a different agent. Brian can't keep appointments he set up with you. His office will ghost you when it's brought up. He also will sign you up for tons of junk mail just to make a quick buck. This guy just wants your money he doesn't really want to help you. USE a DIFFERENT AGENT..."

"Great, affordable insurance from a knowledgeable and friendly staff! Dacey has been an amazing agent. She helped me find the right kind of coverage that I needed from an insurance policy that I could afford. I highly recommend Dacey and the rest of the Brian Gross - State Farm family!"

"Would give a negative star review if i could. Every time I try to call to get something fixed, regardless of if its 9am or 3pm, I'm told Brian is at "lunch" and will call me back when he gets back from "lunch" and every time I end up having to call back 2-3 days later because I still haven't received the phone call I was supposed to have received AS SOON AS he came back from lunch. That is absolutely HORRIBLE customer service, at absolute minimum you should be contacting the customer back the next day to give an update and touch base. And when I do call back days later the secretary just laughs about it... blowing off your customers is not even remotely close to funny, especially when this time around their lack of contacting me back is actualy at risk of costing me my house. I have 3 other auto policies and 4 other home owners policies that I had been considering switching to state farm but not after this type of service."

"Brian and his team are fantastic! Brian was able to answer all my questions and provide objective transparency on products that he has to offer. I never felt any pressure to make a decision on anything, just educated to make a decision on my own. Brian and his team will make you a priority and communication is always on point and timely. Whether you are an expert or novice, I would recommend Brian and his team for competitive product rates and fantastic customer service!"

"It's a matter of trust. Marge and I were fortunate to have met Brian many years ago. We were late starters on beginning to create a portfolio. Our first meeting was to be a simple "Meet & Greet." Brian could get some ideas as to what our goals were and to give us some idea as to his investing strategy. When we left the meeting, we got in the car, looked at each other and agreed that we were truly babes in the woods when it came to financial planning but....we instinctively knew that we trusted Brian. Over the years it's been proven over and over that our trust was well placed. Brian is the consummate professional, proactive, accessible and totally dedicated to his clients. It's a matter of results but also ...a matter of trust."

"I am 56 years old, been around the block a few times. I have been a policyholder for a long time and recently moved accounts to Brian Gross. Trust me when I say, the service I have received from Brian’s team has been outstanding. They demonstrate proactive care of my needs instead of the usual pattern we’re one has to nag folks to do their job. I couldn’t be happier."